Customer Help

Shipping & Delivery

Shipping & Delivery

All orders placed between Monday - Friday will be shipped the following business day.

For orders placed on weekends, we will process them the following Monday.

Holiday Delivery:

Please place all orders by 6th February to ensure delivery by 9th February.

Cut off for Same Day Delivery is 8th February 1:00pm HKT.

Boutique Holiday Hours:

Feb 9th: 10:30am-6pm⁠
Feb 10th - 12th: Closed⁠
Feb 13th: Back to Business

Areas Cost Courier Shipping Times*

Hong Kong
Free Pick Up in Store
HKD60 / Free for order over HKD1,500
HKD200 / Free for order over HKD8,000
Free Pick Up in Store
SF Express
1 - 2 business days
1 - 2 business days
Same Day Delivery
Asia HKD150 / Free for order over HKD2,000 Fedex 3 - 5 business days
Canada, United States and Europe, Australia, New Zealand HKD250 / Free for order over HKD3,500 Fedex 3 - 5 business days
Middle East HKD400 / Free for order over HKD4,000 Fedex 7 - 9 business days
Rest of World HKD350 / Free for order over HKD3,500 Fedex 7 - 9 business days

Frequently Asked Questions

Same Day Delivery - HKD200

We offer same day or next day delivery for Hong Kong orders, for specific delivery date / time, please specify at check out under "note".

Delivery between 12pm - 8pm, Monday to Saturday.

Place your order by 1pm for same day delivery in Hong Kong.

Any orders placed after 1pm will be delivered the next day, except for public holidays.

Upon dispatching your order, we will send you a shipment notification email with the details of your tracking number. If you do not receive a tracking email, please email us at

Import tax and duties may be applicable, depending on the destination country. You are responsible for all import tax and duties.The courier will contact you with further details for customs clearance. Please note that customs clearance procedures may delay the delivery time.

Yes, we do! This year, we have created a new gift wrapping service!